POSITION:

FRONT HOUSE SUPERVISOR

ABOUT THE ROLE

The role of the Front of House Supervisor is to support the Restaurant Manager in delivering the highest level of customer experience during service periods, covering the day-to-day management of front of house and restaurant service as required.

MAIN RESPONSIBILITIES

·      The day-to-day supervision of restaurant service, leading and supporting the front of house team, creating a positive, welcoming, safe and respectful environment for all customers and employees

·      Expertise and quality control of all dishes, ingredients and drinks with a focus on provenance, sustainability and seasonality, advocating for our core principles throughout the customer and employee experience

·      Responding to customer communications and enquiries.

·      Supervision of day-to-day front-of-house operations, apps and systems including reservations, stock management, ordering and ePOS

·      Supervision of day-to-day health and safety of the venue including fire checks, reporting of incidents and accident management, and maintaining high standards of cleanliness and hygiene at all times

WHO WE ARE LOOKING FOR

•     A multi-talented individual who is excited by our sustainable approach and able to contribute to the growth of the restaurant whilst maintaining the highest levels of customer service.

•     At least one year working in fine dining, sustainable food, plant-based cuisine hospitality

·      Excellent customer service and communication skills and the ability to host with charm and warmth

·      Commitment to our principles, which comes with a willingness to embed these throughout all your work and an eagerness to learn more about them

·      Able to legally work and live in the UK

WHAT WE OFFER / BENEFITS

•       40 hour working week with TOIL/additional pay for agreed overtime

•       Pay above London Living Wage plus guaranteed share of gratuities

•       28 days annual leave

•       Free meal every shift

•       Discounts for Friends & Family

•       Access to an Employee Assistance Programme providing care, 24/7 counselling and legal support

•       Training and development in areas of food systems, sustainability, circular economy

•       Social events and supplier talks

EDIT is an equal opportunity employer.  All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Please send your CV with a cover note explaining your interest in working at EDIT and how you fit the role to workwithus@edit.london